Freepik Reviews

Freepik has an overall rating of 3.7 based on 440 reviews. Customer feedback on Freepik is mixed: Freepik reviewers highlight positive aspects like wide variety of graphics, user-friendly interface, high-quality resources, affordable premium options, which strongly appeal to graphic designers, marketers, content creators, small business owners. However, Freepik is often criticized for its limited free resources, occasional attribution requirements, search functionality can be improved, some images may be overused.

3.7/5.0

440 reviews

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All Freepik Reviews (440)
KIEFFER
May 15, 2026
"Lots of cool stuff to check out"
I stopped by sometime last month, or maybe it was the end of the month before, I can’t remember exactly, and there was a lot of cool stuff to look through. It was one of those places where you think you’ll just browse for a few minutes, but you end up taking your time because there’s more than you expected. Definitely worth checking out.
StellaMunday
May 15, 2026
"Ads keep getting in the way"
Freepik still has some good stuff. I find useful images there sometimes. But the ads have gotten really annoying. Every search or click seems to bring up a popup or banner.

I know free sites need ads. That makes sense. But it slows everything down. I end up closing ads more than actually browsing. It is not a terrible site. It just is not fun to use lately.
lillian1979
May 15, 2026
"Fair overall, but keep an eye on the renewal date"
I’ve been using Freepik for a few months now, and to be fair, the billing has mostly been straightforward. The prices were shown clearly before I paid, and I got my invoice by email, so there weren’t any big surprises there. That said, just a heads-up for anyone signing up: the renewal date isn’t super obvious in the account area. I did find it eventually, but I had to click around a bit more than I expected. Overall, it’s been fair and easy enough to use, but make sure you check your renewal details so you don’t miss anything. I’d give it 4 stars
NicholasHoang_95
April 29, 2026
"Easy to Cancel"
Canceling was actually simple, which was a nice surprise. I didn’t have to jump through a bunch of hoops or deal with anything too annoying.
AngelicaDelgado
April 26, 2026
"Useful, but sorta unclear on licensing"
I found it useful overall, but the licensing details were sorta unclear to me. It does what I needed, I just wish the terms were explained a bit more clearly up front
dianna1975
April 19, 2026
"Freepik definitely has a lot of good…"
freepik definitely has a lot of good stuff, and I’ve found some useful assets there. But the download limits are really frustrating. I hit the cap way too fast, and then I’m basically stuck waiting, which is the last thing I need when I’m trying to get work done. It’s made me lose trust in using it for anything time-sensitive because I never know when it’s going to slow me down.
jean-Sapp
April 16, 2026
"Pretty easy to use, honestly"
I wasn’t totally sure what I was doing at first, but the templates were actually really easy to edit. Somehow I managed to change everything quickly, and it ended up saving me a bunch of time.
tommy-Wallace
April 07, 2026
"Fast and Reliable Downloads"
I’ve been using it for a while now, and the files download quickly every single time. I haven’t had to sit around waiting, which makes a big difference. So far, it’s been reliable and easy to trust. Happy with the experience
Brandi_sutton78
March 21, 2026
"Freepik Has Been Super Reliable for My Work Projects"
I use Freepik often for work, and it’s been a really solid resource in my experience. The files are usually clean, easy to edit, and don’t take much extra time to make usable. I’ve also found that most of the images and design assets look polished, which makes it a lot easier to put together professional-looking work without starting from scratch.
Alexander_sutton90
March 20, 2026
"Useful files, but the format stuff can be frustrating"
I do like using Freepik because the files are generally good and there’s a lot to choose from. But sometimes I download something and it just won’t open properly in my software, especially with PSD or AI files on older versions. Then I kind of feel trapped because I either have to convert the file, find a workaround, or start editing around the issue instead of just getting on with the project. It’s not a dealbreaker, but it does get annoying.
PFIFER
March 11, 2026
"Billing support was disappointing"
I ran into a billing issue and reached out to support, but it took way too long to get a response. When they finally replied, it didn’t really help much. Maybe it was just my experience, but if this is how they handle billing problems, it doesn’t give me a lot of confidence
AlineMendoza_72
March 08, 2026
"Clear enough without the usual corporate fluff"
I was mainly checking whether the commercial rights were actually usable, because I don’t really trust vague polished company wording that sounds good but says nothing. In this case, the rights seemed clear to me, and I didn’t feel like I had to dig through a bunch of fancy language to understand what I could and couldn’t do.
WilliamBehr
February 25, 2026
"Good resources, but the free plan feels like a hassle"
Freepik does have a lot of nice designs, and some of the free stuff is genuinely useful. But the attribution requirements get annoying quickly. I used a few free graphics and kept having to double-check the license details, which kind of slowed everything down. It’s decent if you don’t mind the extra steps, but for quick graphics, I don’t think it’s the most convenient option.
allysonschultz0233
February 15, 2026
"Works pretty much every time"
I’ve never really had any trouble logging in, and it opens up fine whenever I need to use it. Maybe there are tiny things here and there that could be smoother, but it does what I need without any hassle.
hello_henry377
February 12, 2026
"Refund came through"
They refunded me after a few days or so, and everything was fine in the end.
KAISER
February 08, 2026
"Really impressed with the image quality"
Tried it out today, and the image quality is great. Just from how sharp and clean everything looked, I’m assuming they put some real effort into the camera or display side of things. Definitely better than I expected.
charles_Buddenhagen85
February 02, 2026
"Clear licenses made me feel safer"
I felt a lot safer using this for my designs because the licenses were actually clear and easy to understand. Like I said, that clarity helped me a lot, and like I said, it just made the whole process feel less stressful.
michael_Griffin97
January 29, 2026
"Canceling was weirdly easy"
I needed to cancel my Freepik plan and, i thought it was going to be more of a whole thing. But it wasn’t really. I found the option in my account, clicked through a few steps, and then it was just done. No awkward phone call, no long chat where you have to explain yourself. The confirmation email came right away too, which was nice. Always appreciate when a site doesn’t make canceling into some big annoying situation.
Charles-booker
January 22, 2026
"Great resources, but search could be better"
I really like Freepik overall because there’s a lot of good-quality stuff on there and it’s helped me find useful design assets. That said, the search can be frustrating. I’ll type in really specific keywords and still get a bunch of random results that don’t match what I’m looking for, so it ends up taking longer than it should. Still, once I do find the right thing, the resources are usually solid, so I keep coming back
Oscar_homer99
January 07, 2026
"I thought the cost was fair…"
I thought the cost was fair for what you get, and I didn’t feel like it was wildly overpriced or anything like that. That being said, I do think it could be a little cheaper, especially compared to some other options out there. Overall, not a bad deal, but a slightly lower price would definitely make it feel more worth it...

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Freepik Q&A

What made you choose freepik over similar businesses?

angrymouse497
April 24, 2020

“In the google search they have dominated the results.”

Can you share a success story using freepik?

lazyrabbit723
April 24, 2020

“It was pretty bad experience. It seems either the business is build on robbing their premium customers, or the underlying technology they use is underdeveloped. Both reasons are equally pathetic. How one can charge a card without letting the owner know?”

How easy is it to get a hold of customer service at freepik?

Harvey.Frazier
April 24, 2020

“Very easy. Though they don't have a phone number to call, email response came within hours. It wasn't a good response, but that us not what the question is asking.”

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